Novotel Phuket Kata Avista Resort and Spa

Great little resort for young families. Amazing customer service, the staff were fantastic went above and beyond always. Shuttle service down to the beach and back was great, it’s a steep walk up! Buffet breakfast was great, plenty of variety. Pools were big and cool, kids waterpark needs some TLC but other than that it’s a fantastic area for kids. Kids club kept my toddler entertained, he loved it. Gym is small but there is enough for a workout. Big rooms, big bathroom, big balcony and comfortable bed. Long happy hour at pool bar and restaurant. Restaurant has a large variety of food which. Staff were amazing with my toddler he loved seeing them and greeting them in the few Thai words he had learnt.

The room was great, and the pool, while not huge, was a great temperature and had a nice vibe to it, especially with the pool bar. The location in Kata was also great, with so many shops and restaurants around to explore. The front desk staff, restaurant staff and pool bar staff were all very friendly and helpful. Thank you Grace, thank you Lai, such nice people and excellent hosts!

overall we were very happy with the resort itself and the amenities provided. the staff arranged a cute tent and soft toy upon request at booking, as i was travelling with my 3 year old. only the food was not great at all. for a 5 star hotel rating, the food quality and taste really need to be improvised (dinner we had at the restaurant) breakfast selection was good though...

Attentive hospitable staff, good variety breakfast buffet, daily cleaning in the room, pools for adults and kids, complimentary fruit plate and New Year cookies. Convinient location -not on a main road, 5 min walk to Kata, beach, 5 min to bars, cafes and 10 min to Kata Night market. Hotel offers hourly shuttle to the beach. Beach towels are provided near the reception area. Good addition from booking.com: 2 coupons for complimentary soft drink or home cocktails (one time) and 30% discount for food at the hotel restaurant.

Hotel staff are welcoming, good facilities, and exceptionally good for families with young kids.